Side by side with his brother, Valentino is responsible for the direction of the dining room of Ristorante San Domenico. Natale welcomes all clients and directs the staff of the dining rooms and the service. He says:
The clients that come to us must absolutely be satisfied. One must follow them from the moment they arrive and for the entire time they pass within the restaurant, with attention and seriousness without ever becoming oppressive or invading. They are in our home and we truly welcome them as our guests, not as clients. The most important thing is that they feel completely comfortable and at home. A guest who feels like a stranger will not return for another visit..